Redesign features: StormGain Crypto App

Redesign features: StormGain Crypto App

Redesign features: StormGain Crypto App

Transforming the user experience of an all-in-one crypto app through a bold and strategic approach.

Role

Product Designer

Role

Product Designer

Role

Product Designer

Role

Product Designer

Duration

Aug 2022 - present

Duration

Aug 2022 - present

Duration

Aug 2022 - present

Duration

Aug 2022 - present

Responcibilities

Research, design systems, user-testing

Responcibilities

Research, design systems, user-testing

Responcibilities

Research, design systems, user-testing

Responcibilities

Research, design systems, user-testing

Introduction. Some words about product and my team

StormGain is an innovative cryptocurrency trading platform that combines centralized and decentralized features. Viktoriya Khurs, an experienced UX designer, works in a creative and dynamic team that includes a product owner, engineers, and marketers.

Background

One morning during a meeting, the product owner shared some news. The team decided to focus on identifying and addressing these problems to improve the platform and increase user satisfaction.

Introduction. Some words about product and my team

StormGain is an innovative cryptocurrency trading platform that combines centralized and decentralized features. Viktoriya Khurs, an experienced UX designer, works in a creative and dynamic team that includes a product owner, engineers, and marketers.

Background

One morning during a meeting, the product owner shared some news. The team decided to focus on identifying and addressing these problems to improve the platform and increase user satisfaction.

Get to work! We started with discovery

To tackle the issues plaguing StormGain, we embarked on our journey with a thorough discovery phase. This critical step involved understanding the root causes of the problems and laying the groundwork for effective solutions.


Research and Analysis

We began by conducting comprehensive research to analyze user behavior, gather feedback, and understand the intricacies of our platform's existing features. This involved:

  • User Interviews: We organized interviews with real users to gain firsthand insights into their experiences, frustrations, and needs. These conversations provided invaluable context and highlighted specific pain points that needed addressing.

  • Data Analysis: By examining user interaction data, we identified patterns and trends that pointed to areas of confusion and inefficiency. This quantitative approach helped us validate the qualitative findings from our user interviews.

  • Competitive Analysis: Studying our competitors' platforms allowed us to benchmark our performance and uncover best practices that could be adapted to improve StormGain.


Case 1. Consolidation of Entry Points for Cryptocurrency Exchange

Armed with these insights, we gathered our team for brainstorming sessions. We encouraged creative thinking and collaboration, generating a wide range of ideas and potential solutions. Our goal was to develop innovative approaches that would address the identified problems and enhance the overall user experience.

A little bit info…

The platform offers two types of exchange: fast and advanced. 

  • Fast Exchange. Function is similar to a traditional currency exchange transaction at a bank. There is one exchange rate from one currency to another, and you sell one cryptocurrency and purchase another that you can then store on your account balance for the long term.

  • Advanced Exchange. This type of exchange is a bit like margin trading: you can choose to make a market price order or set a pending order (to be processed when a price you specify is reached).





Get to work! We started with discovery

To tackle the issues plaguing StormGain, we embarked on our journey with a thorough discovery phase. This critical step involved understanding the root causes of the problems and laying the groundwork for effective solutions.


Research and Analysis

We began by conducting comprehensive research to analyze user behavior, gather feedback, and understand the intricacies of our platform's existing features. This involved:

  • User Interviews: We organized interviews with real users to gain firsthand insights into their experiences, frustrations, and needs. These conversations provided invaluable context and highlighted specific pain points that needed addressing.

  • Data Analysis: By examining user interaction data, we identified patterns and trends that pointed to areas of confusion and inefficiency. This quantitative approach helped us validate the qualitative findings from our user interviews.

  • Competitive Analysis: Studying our competitors' platforms allowed us to benchmark our performance and uncover best practices that could be adapted to improve StormGain.


Case 1. Consolidation of Entry Points for Cryptocurrency Exchange

Armed with these insights, we gathered our team for brainstorming sessions. We encouraged creative thinking and collaboration, generating a wide range of ideas and potential solutions. Our goal was to develop innovative approaches that would address the identified problems and enhance the overall user experience.

A little bit info…

The platform offers two types of exchange: fast and advanced. 

  • Fast Exchange. Function is similar to a traditional currency exchange transaction at a bank. There is one exchange rate from one currency to another, and you sell one cryptocurrency and purchase another that you can then store on your account balance for the long term.

  • Advanced Exchange. This type of exchange is a bit like margin trading: you can choose to make a market price order or set a pending order (to be processed when a price you specify is reached).





We analyzed the current entry points and their impact on users and the business. Also we identified the main causes of confusion and complexity. The team proposed ideas to consolidate entry points and improve navigation. Below you can see a part of our research.

We analyzed the current entry points and their impact on users and the business. Also we identified the main causes of confusion and complexity. The team proposed ideas to consolidate entry points and improve navigation. Below you can see a part of our research.

Solution

Introducing a single entry point through bottom navigation, which standardized the user experience and minimized confusion.

Solution

Introducing a single entry point through bottom navigation, which standardized the user experience and minimized confusion.

User Testing and Results

To evaluate the effectiveness of the consolidated entry point in improving user navigation and overall experience on the platform.

User Testing and Results

To evaluate the effectiveness of the consolidated entry point in improving user navigation and overall experience on the platform.

Case 2. Optimization of the Cryptocurrency Mining Interface

This feature enables users to mine their very own cryptocurrency right from their phone.

Why it was added? 
  • User engagement: the feature encourages daily logins, keeping users engaged with the app and more likely to use other features like trading​​.

  • Competitive edge: cloud mining sets StormGain apart from other platforms, attracting users who want to mine cryptocurrency without investing in hardware.

  • Revenue generation: it can drive more trading activity, leading to increased trading fees and potentially in-app purchases​.

  • Incentivizing activity: links mining rewards to trading volume, motivating users to trade more actively, thereby enhancing platform liquidity and engagement​.

Case 2. Optimization of the Cryptocurrency Mining Interface

This feature enables users to mine their very own cryptocurrency right from their phone.

Why it was added? 
  • User engagement: the feature encourages daily logins, keeping users engaged with the app and more likely to use other features like trading​​.

  • Competitive edge: cloud mining sets StormGain apart from other platforms, attracting users who want to mine cryptocurrency without investing in hardware.

  • Revenue generation: it can drive more trading activity, leading to increased trading fees and potentially in-app purchases​.

  • Incentivizing activity: links mining rewards to trading volume, motivating users to trade more actively, thereby enhancing platform liquidity and engagement​.

Design System: Key to Consistency and Efficiency

Initially, we had a small UI-kit that quickly turned into a disorganized collection of elements, creating inconsistency and confusion.

Design System: Key to Consistency and Efficiency

Initially, we had a small UI-kit that quickly turned into a disorganized collection of elements, creating inconsistency and confusion.

Recognizing the impact on both users and developers, our team decided to create a comprehensive design system for our product. A crucial element of these changes was the design system developed by Viktoriya. It allowed for:

  • Provided Visual Consistency: All interfaces, regardless of functionality, followed a unified style, improving perception and usability.

  • Made Developer Work Easy: Standardized components and UX patterns sped up the development and implementation of new features, reducing the likelihood of errors and support costs.

  • Simplified the Implementation of New UX Patterns: The design system enabled quick adaptation and testing of new UX patterns without disrupting overall integrity and quality.

Recognizing the impact on both users and developers, our team decided to create a comprehensive design system for our product. A crucial element of these changes was the design system developed by Viktoriya. It allowed for:

  • Provided Visual Consistency: All interfaces, regardless of functionality, followed a unified style, improving perception and usability.

  • Made Developer Work Easy: Standardized components and UX patterns sped up the development and implementation of new features, reducing the likelihood of errors and support costs.

  • Simplified the Implementation of New UX Patterns: The design system enabled quick adaptation and testing of new UX patterns without disrupting overall integrity and quality.

Conclusion: Reflection and Teamwork

These projects showed the importance of testing and user interviews in identifying problems and solutions. Teamwork was key; collaboration ensured quality and consistency. The design system standardized design and simplified development, improving user experience and reducing costs. These principles led to significant UX and business improvements, and Viktoriya will continue to apply them in her work, aiming to create innovative, user-friendly solutions.

Conclusion: Reflection and Teamwork

These projects showed the importance of testing and user interviews in identifying problems and solutions. Teamwork was key; collaboration ensured quality and consistency. The design system standardized design and simplified development, improving user experience and reducing costs. These principles led to significant UX and business improvements, and Viktoriya will continue to apply them in her work, aiming to create innovative, user-friendly solutions.

Other projects

Other projects

Other projects

Copyright 2024 by Viktoria Khurs